Switching
Switch your payments. Everything else stays where it is.
Your payments move to your own merchant account. Your software, customers and invoices don't. Here's every step, and who does it.
The steps
Statement review
Your exact number, before you commit.
Account approved
One application. We follow it through.
We connect your software
Nothing to set up on your side.
Install SwitchKeep Pay
A Chrome extension. One sign-in.
Your first payment
Open an invoice, click Pay.
Move saved cards
At your pace, customer by customer.
Step 01
Statement review
Send a recent processing statement and name your software. We price the same month on your own merchant account, line by line, before anything changes. If it wouldn't save you money, we'll say so.
- You
- Send one statement and name your software.
- We
- Price it, and check your software is connected or schedule the connection.
Step 02
Merchant account approved
One application: your business details and the bank account for deposits. The processor's review takes a few days to a few weeks. Your current payments keep working throughout.
- You
- Fill in the application, and say if you want bank payments (ACH).
- We
- Follow it through approval, connect the account and test it.
Step 03
We connect your software
Once the account is approved, we connect it and check your software end to end, with one small live charge that we void straight away, so it never settles. We'll warn you first.
- You
- Nothing. There's no setup on your side.
- We
- Connect, test and switch the account on.
Step 04
Install SwitchKeep Pay
Everyone who takes payments adds SwitchKeep Pay to Chrome and signs in once. The same login opens the merchant portal, where you add your logo for the pay page and receipts.
Step 05
Your first payment
Open an invoice and click Pay. Key in a card, take a bank payment or email a pay link. The payment goes to your merchant account and is recorded on that invoice.
Step 06
Move saved cards at your pace
Cards saved in your software's built-in payments stay with that processor and can't be copied. Customers move one at a time, the next time they pay, with their agreement on record. Leave the old payments connected until they have.
The full walkthrough covers turning the old card option off and when to disconnect.
What stays the same
You change how payments are processed. Not how you work.
Your software
Same login, same screens, same plan. Nothing for your software company to approve.
Your customers
Same records. They get invoices as they always have, and pay on a page with your name on it.
Your invoices
Same numbers, items and prices. Each payment is recorded on its invoice.
Your current contract
What about the processor I'm with now?
Send your processing agreement with your statement. We'll read it with you (notice period, early termination fee, equipment lease) and tell you plainly whether to switch now or at renewal.
On built-in payments, check their terms for any notice period. Either way, the old account can run alongside yours while saved cards move.
FAQ
Switching questions.
How long does switching take?
Mostly the account approval: a few days to a few weeks. We connect and test as soon as it's approved.
Will there be a day we can't take payments?
No. You keep your software's payments switched on until SwitchKeep is connected and tested, then point customers to the new way to pay.
What if I'm in a contract with my processor?
Send the agreement with your statement. We'll read it with you and tell you what leaving would cost, and whether switching now or at renewal is cheaper.
Do I need new equipment?
No card reader. Payments are taken in Chrome on a computer: a card keyed in on the phone, a bank payment, or an emailed pay link.
What happens to saved cards and autopay?
They stay with your old processor until each customer pays again and agrees to save their card with you.
Can I go back?
Yes. Your software and its invoices are untouched, so you can turn its own payments back on at any time and uninstall SwitchKeep.
Does my software company need to agree?
No. SwitchKeep is independent and runs beside your software in Chrome. There's nothing for your software company to approve or install.
Start with your statement.
It tells you whether switching is worth it before you commit to anything.